Overview

At BabyBites BD, we are committed to ensuring your satisfaction with our products and services. If you encounter any issues with your purchase, please take a moment to review our Refund and Returns Policy outlined below.

1. Returns and Exchanges

We understand that circumstances may arise where you need to return or exchange a product. If you are not entirely satisfied with your purchase, please contact us within 24 hours of receiving your order. We will evaluate your request and provide guidance on the next steps.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us immediately with clear photos of the product and packaging. We will gladly replace the item at no additional cost to you.

3. Return Eligibility

To be eligible for a return or exchange, the product must be in its original packaging, unused, and in the same condition as when you received it. Depending on the nature of the issue, we may request additional information or evidence to assess the situation accurately.

4. Refunds

In the event that a refund is deemed necessary, we will process the refund within a reasonable timeframe. Please note that the refund process may vary depending on your original payment method. Refunds will typically be issued to the same account used for the original purchase.

5. Non-Refundable Items

Certain items may be non-refundable for reasons of hygiene or safety. These items will be clearly indicated in the product description. If you have questions about the refund eligibility of a specific product, feel free to contact us before making your purchase.

6. Return Shipping

If you are returning an item, you may be responsible for covering the return shipping costs. However, if the return is due to an error on our part, we will arrange for the return shipping at our expense.

7. Process for Returns and Exchanges

To initiate a return or exchange, please follow these steps:

• Contact our customer support within 24 hours of receiving your order.
• Provide clear photos and a detailed description of the issue.
• Await further instructions from our customer support team.

8. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please do not hesitate to get in touch with our customer support team. We are here to assist you and ensure that your shopping experience with BabyBites BD remains positive and hassle-free.

We appreciate your trust in us and look forward to providing you with the highest quality products and customer service.

Thank you, The BabyBites BD Team